Data Controller UAB “Naturalbeauty DS,” hereinafter referred to as the Company or “we,” respects your privacy and strives to ensure the security of your data.

This Privacy Policy is intended for individuals who use the services provided by the Company and visit the Company’s website, www.shop-natural.com, hereinafter referred to as the Website.

In this Privacy Policy, you will find information about the data we collect when you visit our Website, how we use it, and to whom it may be disclosed.

TERMS USED IN THIS PRIVACY POLICY

• Personal Data: Any information about an identified or identifiable natural person (Data Subject), including but not limited to data related to social, cultural, physiological, or psychological factors used alone or in combination with other information.
• Data Subject: A natural person visiting the Company’s Website, purchasing goods, or using the Company’s services.
• Data Controller: UAB “Naturalbeauty DS,” which determines the purposes and means of data collection and processing.
• Cookie: A small text file with a unique identification number sent to the device of a Data Subject browsing the Website. Cookies allow tracking activities on the Website to improve functionality, gather statistical data, and provide personalized offers.
• Website: The Company’s e-commerce platform, www.shop-natural.com.
• Direct Marketing: Activities aimed at providing information, offers, or promotions to the Data Subject via email, phone, or other means, as well as collecting feedback.

GENERAL PROVISIONS

We ensure that your personal data is processed fairly, transparently, and lawfully. All personal data is handled in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable EU and Lithuanian legislation.

We only collect the personal data necessary for the Company’s purposes. We strive to correct or delete any inaccurate data promptly.

This Privacy Policy is not an agreement with you but an informational document. It applies solely to the Company’s Website and does not cover other websites you may visit via links provided on our platform.

By browsing the Website, you confirm that you have read and agree with this Privacy Policy. You also agree to the processing of your data as described herein.

WHAT DATA DO WE COLLECT?

1. Data you provide directly:

• Name, surname, email address, phone number, home address, and other details required for order placement and account registration.

1. Data from Website usage:

• IP address, geographic location, device details, browsing statistics, search history, purchase history, and actions performed on the Website.

1. Data from third parties:

• Information from public or commercial sources (e.g., social networks) that comply with legal requirements.

1. Other data:

• Any additional information you voluntarily disclose via phone, email, or social networks.

HOW WE USE YOUR DATA?

The Company processes your Personal Data for the following purposes:

1. To fulfill orders and services:

• Personal data is necessary to process and deliver your orders.

1. To improve Website performance:

• We analyze browsing data to ensure functionality and enhance user experience.

1. For direct marketing:

• With your consent, we may send personalized offers, promotions, or updates.

1. Other purposes:

• If agreed by the Data Subject, we may use your data for other purposes.

COOKIE USAGE

We use cookies to improve browsing experiences and gather statistical data. Cookies are only stored on your device with your consent. You may revoke your consent by adjusting your browser settings.

Please note that disabling cookies may limit Website functionality.

WHO DO WE SHARE YOUR DATA WITH?

We ensure that your data is shared only when necessary, with trusted third parties, such as:

• Courier services
• Payment processors
• Marketing agencies
• Legal authorities (when required by law)

DATA RETENTION

Your data will be stored for a maximum of 5 years unless a longer period is required by legal obligations. Data is securely processed to prevent unauthorized use.

YOUR RIGHTS

1. Access your personal data free of charge.
2. Request corrections or deletions of your data unless legally restricted.
3. Object to data processing for direct marketing purposes.

CONTACT INFORMATION

For inquiries regarding data processing, please contact us at:

• Email: info@naturalmente.lt